Seller Information

Company Name: OMNIS PURA Ltd.
Company Number: 12995771
Registered Office: 151 West Green Road, N15 5EA, London, UK
Email: ea@omnispura.co.uk

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Payment Terms

• All transactions on our website are secured and encrypted.

• Prices shown include standard packaging, unless otherwise stated.

• Product pricing is subject to change based on supply conditions and currency fluctuations.

• An invoice is issued on the dispatch date.

• Customers are responsible for any bank fees related to their payments.

• Orders are confirmed only after successful payment.

• Shipping fees are calculated and displayed at checkout.

 

International Payments & Shipping

We offer secure global payments and Express Worldwide Shipping for all international orders.

 

Shipping Details

• Orders are shipped via DHL, UPS, FEDEX, MNG, ROYAL MAIL, HERMES, or other reliable partners.

• Some items ship from our UK stock; most are dispatched from Turkey, where they are handmade and stored.

• Most orders arrive within 3–7 business days (excluding public holidays/weekends).

• Please provide a complete and accurate delivery address to avoid return charges.

• All orders include tracking information for secure delivery.

 

Shipping Fees

• We offer flat-rate shipping based on your order total and delivery location – not product weight.

• Shipping fees are calculated during checkout and added to your total.

• All parcels are shipped via our discounted express courier partners.

 

Made-to-Order & Handmade Items

• Handmade or custom orders may require 5-10 days for production.

• We will contact you with the estimated delivery timeline after you place your order.

• Shipping times begin after production is completed.

• During busy periods or national holidays, slight delays may occur.

 

Important Shipping Notes

• Orders are dispatched only after full payment is received.

• Prices do not include customs duties, taxes, or local delivery fees.

• Customers are responsible for import taxes and charges in their destination country.

• Items are securely packed to ensure safe delivery.

• Tracking numbers will be sent via email after shipment confirmation.

• Omnis Pura is not liable for delays caused by customs inspections or shipping carriers.

• Please contact your local customs office for more information on fees.​

 

Temporary Offer: We’ve set the lowest possible standard shipping rates based on destination zones. To support our customers, we are currently covering additional courier fees that may arise during transit.

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Need Help?

If you experience any shipping issues, our team is here to help. We remain in close contact until your order is successfully delivered.